19. The operator of a 9-1-1 emergency centre must enter into an operational protocol with the operators of the secondary emergency communication centres to which emergency communications are usually forwarded to determine, for each type of event, the emergency services required on a priority basis and the related procedures.
Cooperation protocols must be entered into where 9-1-1 emergency centres provide services on contiguous territories.
1611-2023O.C. 1611-2023, s. 19.